The strategic role of certified industrial laundry

In-depth analysis with Matteo Morandi, General Manager, Fabrizio Famularo, Sales Director of Orio Team Srl, and Chiara Salmoiraghi, Head of OEKO-TEX® Product Certification Schemes at Centrocot SpA

Index:

1. Why is the OEKO-TEX® STANDARD 100 certification so important for the hotel industry today?

2. How does this certification protect hotel guests?

3. Does the certification only concern the product or the washing process as well?

4. What is the added value for a hotel that chooses certified linen and certified washing together?

5. How does this choice fit into a sustainability strategy?

6. Why should a hotel rely on a partner that offers this type of integrated solution?

7. In conclusion, how would you define this solution for the hospitality sector?

Why is the OEKO-TEX® STANDARD 100 certification so important for the hotel industry today?

Because it represents a concrete guarantee of safety and quality. OEKO-TEX® STANDARD 100 certifies that linens are free from substances hazardous to health and safe for direct skin contact. In a hotel, where textiles are an integral part of the guest experience, this standard becomes a fundamental element of trust and responsibility.

How does this certification protect hotel guests?

All linen components are tested by independent laboratories according to very rigorous criteria. This helps reduce the risk of irritation or exposure to unwanted chemicals, giving guests the peace of mind of using fabrics that are verified and safe for direct skin contact.

Does the certification only concern the product or the washing process as well?

The OEKO-TEX® STANDARD 100 certification applies to textile products, but its value increases significantly when combined with certified washing processes. This ensures that the linens remain safe and compliant throughout their entire use cycle, wash after wash.

What is the added value for a hotel that chooses certified linen and certified washing together?

It's a choice that combines quality, safety, and sustainability. The hotel can demonstrate its commitment to the health of its guests and staff, reduce its environmental impact, and strengthen its ESG image. Furthermore, it's easily communicated in its sustainability report and in communications with end customers.

How does this choice fit into a sustainability strategy?

Using OEKO-TEX® STANDARD 100 certified linens and certified washing processes contributes to multiple ESG areas: health protection (Social), responsible management of chemicals and resources (Environmental), and greater control of the supply chain (Governance). It is a concrete example of applied, not just declared, sustainability.

Why should a hotel rely on a partner that offers this type of integrated solution?

Because it simplifies management and increases reliability. A partner that provides certified linens and certified laundry services guarantees consistency, traceability, and high standards over time. This allows the hotel to focus on the guest experience, knowing that textiles are managed according to internationally recognized criteria.

In conclusion, how would you define this solution for the hospitality sector?

It's a solution that elevates an everyday item like linens, offering guests concrete health protection and reinforcing the property's commitment to sustainability, distinguishing it as a responsible and excellent choice in the industry.